Aqlon Communications · For every business that customers contact

Every call, message and email, answered.

أتمتة التواصل مع عملائك، لشركات الخليج

Your phone, WhatsApp, email and web chat, answered in Gulf Arabic and English.

What do missed calls cost you? Work it out in a minute →

24/7Fridays and holidays included
4Channels. Phone, WhatsApp, email, web chat
5Specialist agents, one conversation
7 daysFrom signing to live
00 Try it yourself

Talk to it. Type or speak, in Arabic or English, or both at once.

Not connected

Ask it anything.

Speak or type, in Arabic or English.

Sessions are limited and are not recorded. Microphone access is only requested when you press start. See the privacy notice.

01 Channels

Your numbers stay the same. Every one of them gets answered.

Phone

Your number, answered from the first ring

Greeted in Arabic or English, switching mid-sentence. Appointments booked, questions answered, complex calls handed to your team with the context attached.

WhatsApp

On your WhatsApp Business number

Trained on your operations and your tone. Hands over to staff when it should, and stays quiet once a person has taken over.

Email

Your inbox, replied to

Customer email answered from the same knowledge base as the phone and WhatsApp. Every thread in your portal for staff to take over.

Web chat

A branded assistant on your site

Answers the detailed questions and routes high-value leads to your team.

Portal

Your own dashboard, in English or Arabic

Every call, message and email logged with a written summary. Bookings, live inboxes with staff takeover, a switch and a schedule for each channel, and an alert to your phone when a person is needed.

Managed

Looked after, every month

Our team monitors the deployment, updates the knowledge base as your business changes, and sends a monthly report. Your opening line, hours and the things it must never say are yours to edit in the portal.

02 Five specialists, one conversation

Each message goes to the specialist it needs, so the tone and depth match what was asked.

2.1

Booking

Reservations and appointments. Collects every required detail, confirms, and handles the follow-up.

2.2

Knowledge

Fast, precise answers about your business: hours, prices, services, location, policies. It never quotes a price you did not give it.

2.3

Complaints

Trained in de-escalation. Structured, calm, and clear about when a manager should hear it.

2.4

Sales

Surfaces a relevant offer only when it fits the conversation, never at the cost of the conversation.

2.5

Handoff

Passes the customer to your team with the full context. When it promises a follow-up, your team gets the email and their reply reaches the customer.

03 What is underneath
Security

Signed, checked, masked

Request signing, prompt-injection defence, masking of personal data and a tamper-evident audit trail, before any AI processing.

Approval

A person in the loop where it matters

Sensitive replies are held for your team to approve, edit or reject, from WhatsApp.

Arabic

Gulf dialect, checked

Every reply is scored before it is sent. A weak one is blocked and retried.

Memory

Regulars are remembered

Returning customers are greeted by name and their previous bookings recalled.

Integrations

Writes to your real systems

Foodics, eHospital, iMedics, Cliniko, Google Calendar, Outlook, Simplybook.me and Salesforce.

Multi-location

One contract, every branch

Each location has its own knowledge, WhatsApp number and analytics, seen together in one dashboard.

3.7

Outbound campaigns

Bilingual WhatsApp campaigns to opted-in customers, with replies handled by the same agents.

3.8

Service level

A contractual uptime commitment of 99.0%, with a monthly SLA report.

3.9

Where it runs

Shared cloud in Doha, a private VPC, or your own servers. Details on the security and governance page.

It learns from your team, on its own. And it knows what not to learn without asking you.
The learning loop
04 Pricing

One price, everything included.

A setup fee and a monthly fee. Nothing per call or per message, and no cap on volume. We put it in writing.

Setup

Discovery, the knowledge base, your channels connected and tested, and go-live.

Monthly

Every channel, the portal, our team looking after it, and the monthly report.

Branches

Each additional location at its own fee, on the same contract.

05 Getting started

Seven days from signing to live.

We map your operations, build the knowledge base, connect your channels, test in both languages with your team, and go live. Then we stay.

Day 1

Discovery. Your services, hours, prices, the questions you get asked, the way you like to answer them.

Day 2-4

Build. Knowledge base, voice, channels connected to your existing numbers and inbox.

Day 5-6

Test. Your team calls it, messages it, tries to trip it, in Arabic and English.

Day 7

Live. Monitored by us from the first call, with a report on the first of every month.